INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the warranty period for your products?

We provide a 6-month warranty on all our sewing machines and accessories. This warranty covers manufacturing defects.

How can I place an order on Master Outlet?

Placing an order is easy! Just browse our website, select the products you want, and click on the “Add to Cart” button. Follow the simple checkout process, and choose the cash-on-delivery option to pay when your order is delivered.

Do you offer returns or exchanges if I change my mind about my purchase?

We accept returns and exchanges within 7 days of delivery for unused and unopened products. Please review our Returns & Refunds policy for detailed instructions.

What should I do if I receive a damaged or defective product?

In the rare event that you receive a damaged or defective product, please contact our customer support team immediately. We’ll arrange for a replacement or refund as per our warranty policy.

How can I contact Master Outlet for further inquiries?

You can reach out to us through our Contact Us page, where you can submit your questions or concerns. Our customer support team will respond to your queries promptly.

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